Portal FAQs

    Portal FAQs

    I forgot my password — how can I reset it?

    You can reset your password by going to the main log in screen and clicking "reset password".

    Is the portal content updated regularly?

    The content is updated and refreshed regularly or as required.

    Who should I contact if I encounter issues or need support?

    Please contact your sales representative or email support@latteartfactory.com

    Can I download documents for offline use?

    While you can download documents, images and other assets, we ask for your discretion with technical documents and other material unless otherwise advised.

    Can I access the portal on mobile or tablet devices?

    Of course! The portal works just like any other website.

    Can I request specific documents not currently listed?

    Absolutely. To do so, please contact your sales representative.

    Can I request co-branded or customized materials?

    If there are materials that you would like to have a co-branded version of, please reach out to your sales rep.

    Can I customize materials for my market?

    Please reach out to your sales rep to discuss how we can customize material for your markets.