--- title: FAQ --- Search - [Portals](https://partners.latteartfactory.com/latte-art-factory-partner-portal-home-v1?hsLang=en) - [Tech Portal](https://partners.latteartfactory.com/tech-portal?hsLang=en) - [Sales Portal](https://partners.latteartfactory.com/sales-portal-0?hsLang=en) - [Marketing Portal](https://partners.latteartfactory.com/marketing-portal-0-0?hsLang=en) - [LAF Bar](https://partners.latteartfactory.com/tech-portal-0?hsLang=en) - [LAF Classic](https://partners.latteartfactory.com/tech-portal-0?tab=lafclassicpro-2&hsLang=en) - [Decks](https://partners.latteartfactory.com/sales-portal-0?tab=decks-1&hsLang=en) - [Pricing](https://partners.latteartfactory.com/sales-portal-0?tab=pricing-2&hsLang=en) - [Tools](https://partners.latteartfactory.com/sales-portal-0?tab=tools-3&hsLang=en) - [Proof](https://partners.latteartfactory.com/sales-portal-0?tab=proof-4&hsLang=en) - [Brand](https://partners.latteartfactory.com/marketing-portal-0-0?hsLang=en) - [Assets](https://partners.latteartfactory.com/marketing-portal-0-0?tab=assets-2&hsLang=en) - [Campaigns](https://partners.latteartfactory.com/marketing-portal-0-0?tab=campaigns-3&hsLang=en) - [Training](https://partners.latteartfactory.com/learning-portal?tab=training-1&hsLang=en) - [Tests](https://partners.latteartfactory.com/learning-portal?tab=tests-2&hsLang=en) - [Calendar](https://partners.latteartfactory.com/learning-portal?tab=calendar-3&hsLang=en) - ![header-image](https://partners.latteartfactory.com/hs-fs/hubfs/header-image.png?width=428&height=429&name=header-image.png) - ![Product Container 1](https://partners.latteartfactory.com/hs-fs/hubfs/Product%20Container%201.png?width=428&height=428&name=Product%20Container%201.png) [Tech Portal](https://partners.latteartfactory.com/tech-portal?hsLang=en) [LAF Bar ![header-image](https://partners.latteartfactory.com/hs-fs/hubfs/header-image.png?width=428&height=429&name=header-image.png)](https://partners.latteartfactory.com/tech-portal-0?hsLang=en) [LAF Classic ![Product Container 1](https://partners.latteartfactory.com/hs-fs/hubfs/Product%20Container%201.png?width=428&height=428&name=Product%20Container%201.png)](https://partners.latteartfactory.com/tech-portal-0?tab=lafclassicpro-2&hsLang=en) [Sales Portal](https://partners.latteartfactory.com/sales-portal-0?hsLang=en) [Decks](https://partners.latteartfactory.com/sales-portal-0?tab=decks-1&hsLang=en) [Pricing](https://partners.latteartfactory.com/sales-portal-0?tab=pricing-2&hsLang=en) [Tools](https://partners.latteartfactory.com/sales-portal-0?tab=tools-3&hsLang=en) [Proof](https://partners.latteartfactory.com/sales-portal-0?tab=proof-4&hsLang=en) [Marketing Portal](https://partners.latteartfactory.com/marketing-portal-0-0?hsLang=en) [Brand](https://partners.latteartfactory.com/marketing-portal-0-0?hsLang=en) [Assets](https://partners.latteartfactory.com/marketing-portal-0-0?tab=assets-2&hsLang=en) [Campaigns](https://partners.latteartfactory.com/marketing-portal-0-0?tab=campaigns-3&hsLang=en) [Learning Portal](https://partners.latteartfactory.com/learning-portal?hsLang=en) [Training](https://partners.latteartfactory.com/learning-portal?tab=training-1&hsLang=en) [Tests](https://partners.latteartfactory.com/learning-portal?tab=tests-2&hsLang=en) [Calendar](https://partners.latteartfactory.com/learning-portal?tab=calendar-3&hsLang=en) - Support - [Support Chatbot](https://partners.latteartfactory.com/chatbot?hsLang=en) - [Contact](https://partners.latteartfactory.com/contact?hs_preview=bZgmgiAI-189635734292&hsLang=en) - [FAQ](https://partners.latteartfactory.com/faq?hs_preview=ajUuTXEd-189640993959&hsLang=en) - [Support Request](https://partners.latteartfactory.com/support-request?hsLang=en) [Support Chatbot](https://partners.latteartfactory.com/chatbot?hsLang=en) [Contact](https://partners.latteartfactory.com/contact?hs_preview=bZgmgiAI-189635734292&hsLang=en) [FAQ](https://partners.latteartfactory.com/faq?hs_preview=ajUuTXEd-189640993959&hsLang=en) [Support Request](https://partners.latteartfactory.com/support-request?hsLang=en) - [My Account](https://partners.latteartfactory.com/my-account?hsLang=en) - [Logout](https://partners.latteartfactory.com/_hcms/mem/logout?hsLang=en) ## Portal FAQs ### Portal FAQs ### I forgot my password — how can I reset it? You can reset your password by going to the main log in screen and clicking "reset password". ### Is the portal content updated regularly? The content is updated and refreshed regularly or as required. ### Who should I contact if I encounter issues or need support? Please contact your sales representative or email support@latteartfactory.com ### Can I download documents for offline use? While you can download documents, images and other assets, we ask for your discretion with technical documents and other material unless otherwise advised. ### Can I access the portal on mobile or tablet devices? Of course! The portal works just like any other website. ### Can I request specific documents not currently listed? Absolutely. To do so, please contact your sales representative. ### Can I request co-branded or customized materials? If there are materials that you would like to have a co-branded version of, please reach out to your sales rep. ### Can I customize materials for my market? Please reach out to your sales rep to discuss how we can customize material for your markets. [![header-logo](https://partners.latteartfactory.com/hubfs/header-logo.svg)](https://partners.latteartfactory.com/?hsLang=en) ©2026 CUP&CINO Kaffeesystem-Vertrieb GmbH & Co. KG [Privacy Policy](https://latteartfactory.com/privacy-policy) [Legal Notice](https://latteartfactory.com/legal-notice)